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What
forms of payments to do you accept?
What is your privacy policy?
What is your cancellation policy?
How long does it take to confirm a class?
Do you accept international bookings?
Do you arrange transportation and travel?
Can I bring a non-cooking partner?
Can you arrange for group bookings?
Do you issue gift certificates?
Will I be certified after taking a course?
Can you help me to decide on a course?
How far in advance can I make a booking?
Can I book a course at the last minute?
Do you offer any daily classes?
What forms of payments to do you accept?
We accept all major credit cards including American Express, international
wire transfers and cheques in three currencies: British pounds sterling,
U.S. dollars and Euros. Currencies payable are indicated for each school.
If paying by cheque or bank transfer, please remit in the currency indicated
for the school. If paying by credit card, your credit card issuer will
convert, if necessary, to your home currency and may charge a small commission. Please
note that we add a three percent surcharge to the total amount due
for credit card payments.
What is your privacy policy?
We are committed to protecting your privacy. We do not sell, trade or rent
your personal information to other companies, except to the provider of
your selected course. We use the information we collect about you to process
your bookings with the school. With your permission, we will keep you up
to date via email about services or special offers we think you will find
valuable.
What is your cancellation policy?
Cancellation policies vary depending on the course. Please read closely
the terms and conditions featured on individual course pages and booking
form.
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How long does it take to confirm a class?
After you have submitted the registration information for a particular
school, we will check availability of the course and respond within 48
hours with payment details, providing the school is able to confirm within
that time. Reservations are guaranteed upon receipt by us of your deposit.
Do you accept international bookings?
We accept course bookings from anywhere for any of our courses. Remember,
however, that we do not make any travel arrangements; these are your responsibility.
Making course reservations internationally will affect money transfer times
from your bank to ours in London and we can only confirm bookings once
we receive the your payment.
Do you arrange transportation and travel?
We do not arrange or reserve any travel (air, land or sea) to any destination
or particular school. You will have to make all travel arrangements directly.
Some of the schools and hotels include transfer from airport or train stations;
please check the individual school description.
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Can I bring a non-cooking partner?
Yes, all hotels and most cooking schools accommodate accompanying partners.
Individual school booking forms have a place to specify this request. Please
see reduced fees for non-cooking partners on the individual school pages.
Can you arrange for private group or corporate
bookings?
Absolutely! We welcome group bookings for a group of friends, club or corporate
activities, or even private classes. We can tailor a group programme that
better suits your desires, based on length of programme, activities, specific
recipes, et cetera. Please contact us at events@gourmetontour.com.
Do you issue gift certificates?
Yes! Gift certificates are a great way to surprise someone with an experience
they will never forget. The certificate can be personalised with a special
message and sent to the recipient as an attractive gift pack. You don’t
have to worry about postage—we’ll deliver certificates free of
charge and ensure that they arrive promptly. The gift can be for a specific
programme featured on our site, bearing no monetary value so your recipient
won’t know how much you spent. Alternatively, you can nominate a value
and let your recipient choose their gourmet holiday or course. Please contact
us at gifts@gourmetontour.com.
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Will I be certified after taking a course?
No. The featured courses are recreational and do not cater towards certification
in becoming a professional chef. However, many schools will present you
with their own certificate upon completion of a course.
Can you help me to decide on a course?
Still undecided? Let us know what kind of a course you are looking for,
length of stay, country or region, and preferred dates. Send us your enquiry
to ideas@gourmetontour.com and
we will cook something up for you.
How far in advance can I make a booking?
Most courses are scheduled a calendar year in advance. If the dates are
featured on our site, they are bookable. Popular schools and seasons get
booked up quickly, thus we recommend making reservations as early as possible
to avoid disappointment.
Can I book a course at the last minute?
Yes, if there is still space available. Full payment is required to ensure
reservations.
Do you offer any daily classes?
Some hotels and schools (in Paris, for example) offer daily classes. |
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